Alerts

Notice: For the safety of our customers and employees, All FMB Branches will be closed today due to inclement weather.  Online Banking, Mobile Banking and ATMs are open.  Please stay tuned to our website or our Facebook page for additional closing information. 

Website Maintenance will be performed on Saturday, December 9th at 10pm CST. You may experience an outage for approximately 50-60 minutes while maintenance is performed. Our Mobile App will NOT be affected by this maintenance and will be available for accessing your accounts. We apologize for any inconvenience. 

Notice:  Online Banking and Bill Pay are experiencing some outages; our technicians are working diligently to address them.  Thank you for your patience, we hope to have these issues resolved shortly. 

ALERT - ST CLAIR DRIVE-UP LANES OUT OF SERVICE - Due to equipment damage from weather related issues the drive-up lanes at the St. Clair Main Bank are closed. Technicians are working diligently to restore THIS «.  Lobby is open and ATM is open.  Please remember that any MoneyPass® ATM is free to all FMB Customers.  Mobile Deposit through your mobile banking app is free as well.  We apologize for this inconvenience.  

NOTICE:  The ATM at our Lonedell Branch is currently out of service.  We have technicians working on the issue.  We apologize for the inconvenience.  St. Clair and High Ridge ATMs are available or any MoneyPass ATM.  Visit www.moneypass.com to locate an ATM convenient to you.  

Have you noticed a name change on your credit card statement? Elan Financial Services and Card Member Services are one and the same. Only the name has changed. If you have any questions please contact Member Services at 1-866-552-8855 or FMB at 1-800-382-0049.

BE AWARE: Scammers are targeting Instagram users. Keep yourself aware and watch out for these Instagram scam warning signs >>

OUR HIGH RIDGE ATM IS NOW ACCEPTING DEPOSITS- Deposits can now be made at the High Ridge ATM using your debit card.  To watch a video demonstrating how to make a deposit with your debit card visit our website at https://www.fmb4banking.com/personal/debit-cards/.

ATTENTION DEBIT CARD USERS - Our debit card processor is currently experiencing a service outage.  Technicians are working to restore service as soon as possible.  MoneyPass ATMs are available at no charge to all FMB Customers. For MoneyPass locations please visit www.moneypass.com.  

We will be replacing the ATM at our High Ridge location on January 18th. This new ATM will be equipped with deposit features among other upgrades.  During this time you may use the drive-up during business hours or any MoneyPass ATM.  Visit MoneyPass.com to find a free ATM near you.  

IMPORTANT COMMUNICATION NOTICE: Service has been restored. 

WINTER WEATHER ALERT: To ensure our customers and employees are safe during this winter storm, all of our FMB locations will be closing at 2:00pm today, 12/22. Telephone, Online, and Mobile Banking is available in addition to ATM, Night Depository and Mobile Deposit. Please be safe!

Website Maintenance will be performed on November 28th at 1am CST and Saturday, December 3rd at both 8am and 11am CST.  You may experience an outage for approximately 60 minutes while maintenance is performed. Our Mobile App will NOT be affected by this maintenance and will be available for accessing your accounts. We apologize for any inconvenience. 

Warning!  There are fraudulent text messages and calls circulating that claim to be from FMB.  This is a scam.  Do not click or give any information to anyone regarding these texts or calls. If you have already responded to one please contact FMB immediately.  

Notice - Eureka Branch Hours Changing - As of November 18, 2022, the Eureka Branch will close at 5:00 pm on Fridays.  Check deposits can be made via Mobile Deposit through our online banking app and withdrawals from our ATM.  

NOTICE - Lonedell Hours Changing - As of October 1st, our Lonedell branch will be closed on Saturday. With the installation of the enhanced drive-up ATM, the lobby ATM will be removed as well. Deposits can be made at the ATM using the ATM deposit features and also through our APP using Mobile Deposit. 

FRAUD ALERT: BEWARE OF SOCIAL ENGINEERING!

FMB will never ask you for your online banking password, ask you to reset your password using the “Forgot Password” option, or ask for any one-time authorization codes that are sent to your device. If you receive a call or text asking for this information, hang up, and call us directly at 800-382-0049.

NOTICE:  Charter/Spectrum has an outage this morning that is affecting our High Ridge Branch phones and systems. We do not currently have an eta on when this service will be restored.  Please utilize our online and mobile banking, mobile deposit, and Free MoneyPass ATM's.  Stay tuned to our website for further details.  We apologize for this inconvenience.  

NOTICE - St. Clair ATM Users - Demolition of the Plaza Branch Building will begin taking place Friday, May 6th. 

Please note that the ATM WILL REMAIN OPEN with one way traffic entering ONLY from Hwy 47 and exiting ONLY to plaza drive.

NOTICE - We are experiencing Phone System issues.  Our techs are diligently working to restore our connection.  We apologize for the inconvenience.  For balance inquiries or  transfers please use the Telephone Banker by calling 1-800-561-4366 or use Online or Mobile Banking.  

NOTICE - Our Lonedell Branch is closing at 1:00 pm today due to inclement weather AND our Eureka Branch is closing at 2:00 pm.  We encourage you to utilize our online and mobile banking, mobile deposit, telephone banker and ATMs during this time.

Lobby and Drive-Ups open normal business hours today at St. Clair, Lonedell and Eureka.  High Ridge will have drive-up services only. 

Important Notice: Online Banking and Mobile Banking Maintenance will be performed December 14th from 12:00 am to 6:00 am.  Balances and prior date activity will be available.   Cardholder transactions will be authorized using offline limits. 

Attn Android Users - Our processor has informed us that the Android App Update has been completed for Android version 4.4 and higher.  

NOTICE - After Saturday, July 31st the Plaza Branch in St. Clair will be permanently closed including the walk-up ATM on the front of the building. We will soon have 2 additional drive up lanes on the south end of the new bank that will accommodate larger vehicles. We thank you for your patience during these additions.

SPECIAL ALERT:   If you receive a call from FMB asking for your account number or your personal information ask the person's name then hang up and call the bank directly and ask for that person.  We will never call you to ask for your account number or your full social security number.  You may be a victim of Caller ID Spoofing.  For more about Caller ID Spoofing see our resource center. 

Limited online access will be available during our normal maintenance window on March 14th and March 21st, 12am-6am CST. Click here for specific services that will not be available during this time.

We have recently seen an increase in COVID-19 themed phishing emails sent to customers. The most recent attempt is a phishing campaign impersonating the Small Business Administration (SBA).

This is a malicious attempt to lure business owners to apply for the Paycheck Protection Program (PPP) by clicking on the provided link. Remember to open email and attachments from trusted sources only.

Learn what these emails can look like by going to our Resources page.

Charter is having routing issues, therefore our 1-800-382-0049 number is not working.  Click here to find your local branch number. 

FRAUDULENT SOCIAL SECURITY CALLS ALERT! The FTC is getting reports about people pretending to be from the Social Security Administration (SSA) who are trying to get your Social Security number and even your money. Click here to learn more about what these scammers will say to get your information.

NOTICE: Database Maintenance is scheduled to occur Sunday, January 10 between 1:00 AM and 3:00 AM

During this time:

• Telephone Banking will not be available.
• Mobile Banking will not be available.
• Cardholder transactions will be authorized using offline limits.
• Balances and prior date activity will be available.

NOTICE - Economic Impact Payments - Stimulus Deposits - The link below will bring you up to date on details surrounding your Economic Impact Payment. We encourage you to use the online, mobile or telephone banker to check for deposits to avoid longer than normal hold times. https://www.irs.gov/coronavirus/get-my-payment

We are currently experiencing debit card connectivity issues.  Our technicians are working on this issue.  We apologize for any inconvenience this may cause. 

Phones and Internet Services at our Lonedell Branch are temporarily out of service.  Technicians are working to resolve this issue.  Please contact any of our other branches to speak to customer service. 

Click here to stay informed about COVID-19 Updates!

NOTICE:  Due to inclement weather all of our branches will be closing at 2:30 pm today.  Our ATM's and Online banking are available. 

FMB St. Clair and Lonedell are having phone issues this morning, however online banking is functioning fine and so is the touchtone banker at 1-800-561-4366.  Technicians are working on the issue.  We are sorry for the inconvenience. 

IMPORTANT APP UPDATES AVAILABLE NOW - There are important Mobile Banking App Updates available now in your app store.  Please update your app as soon as possible to enjoy the most recent enhancements, fixes and features.  Contact a Personal Banker for assistance if needed. 

IMPORTANT ALERT:  Our area has seen an extreme increase in check fraud, telephone, email and mail fraud and social media scams in the recent weeks.  Please click here for some tips from the Federal Trade Commission on how to avoid fraud. 

On Wednesday, June 12, 2019 during the hours of 12:00 A.M. and 5:00 A.M. Central Time we will conduct routine maintenance on our Online Banking and Business Online Banking including the FMB Personal and Business Apps.  Please prepare in advance and be aware that these services may be unavailable during this maintenance window. 

Why You Should Never Use Airport USB Charging Stations - Those oh-so-handy USB power charging stations in the airport may come with a cost you can’t see. Cybercriminals can modify those USB connections to install malware on your phone or download data without your knowledge. Read the full report here.

IMPORTANT ALERT - There have been media reports of skimmers on ATM’s, gas pumps, and self-check-out terminals in the area. Click here for ways to keep your accounts safe.

WARNING FRAUDULENT TEXT - FMB ALERT! It has been reported that a widespread text message has been sent to area residents alerting them of a transaction on their account. The text instructs them to click a link that takes them to a sight that looks similar to our website. ***DO NOT CLICK THIS LINK*** Please contact FMB immediately if you have already clicked the link and logged in.  Never respond to these texts. Do not call the numbers they provide or click on the links they send to you via text message or email.

The Touch-Tone Banker is experiencing connection issues.  Technicians are working to restore connectivity at this time.  The Online Banking and Mobile App are available and as always you can contact a customer service rep for information any time.  We apologize for any inconvenience.  

Main Bank St. Clair Drive Up Only, Plaza Bank Closed, Lonedell Drive Up Only, High Ridge Lobby and Drive Up Open, Eureka Drive Up Only --- Online Banking is available, deposits can be made using Mobile Deposit.

NOTICE:   PHONE CALLS FROM FMB - It appears that someone is attempting to use Caller ID Spoofing in our area using FMB's name. For more information about this and how you can know it's FMB calling please click here and scroll to Caller ID Spoofing. 

Important Notice: Our debit card processor is currently having network difficulties. They are working diligently to resolve this issue. Please feel free to contact us with questions. We apologize for this inconvenience.

IMPORTANT BUSINESS MOBILE APP UPDATE: To connect to the FMB Business App after September 15, 2018, users must be running the latest version of FMB Business that is available in the app store. Make sure you have updated to the most recent update.

FMB, as well as, several other banks in the area were affected yesterday by computer outages due to a fiber optic line being severed at a data core processor.  We apologize for any inconvenience this may have caused.  All deposits should be posted at this time.  If you have any questions please contact us at 1-800-382-0049.

Beginning on July 1, 2018, iOS 9 for our FMB Personal App and FMB Business App, will no longer be supported. On July 1 and after, we will support iOS 10 and higher. Please upgrade your phones as soon as possible.

If you have received a solicitation for mortgage insurance or for a rate lock, or other mortgage related services appearing to be from Farmers and Merchants Bank, please know that this is a fraudulent attempt by a third party to market to you using our name.  This is not from Farmers and Merchants Bank.  Click here for more information

NOTICE:  Our High Ridge Branch Lobby will be closing at 5:00 pm on Fridays beginning April 5th, 2024.  Drive Up will remain open until 6:00 pm.